Supermarket Assistant Store Manager
Full Time/ Part Time
​Job Overview:
As a Supermarket Assistant Store Manager, you will assist the store set up and fit out work liaison with contractors, and also manage in overseeing the day-to-day operations of the supermarket. Your role will involve managing staff, ensuring excellent customer service, optimizing sales and profitability, and maintaining a well-organized and efficient store environment. Your leadership skills, business acumen, and customer-centric approach will contribute to the overall success of the supermarket.
Key Responsibilities:
Team Management and Development:
Assist the store manager in recruiting, training, and supervising supermarket staff.
Delegate tasks and responsibilities to team members, ensuring efficient workflow and productivity.
Provide guidance, coaching, and feedback to staff to foster their professional growth.
Promote teamwork, collaboration, and positive work culture among the supermarket team.
Customer Service and Satisfaction:
Ensure exceptional customer service by setting high standards and leading by example.
Interact with customers, address their inquiries and concerns, and resolve issues promptly.
Monitor customer satisfaction levels and implement strategies to enhance the overall shopping experience.
Collaborate with staff to create a customer-centric environment and implement service improvement initiatives.
Sales and Merchandising:
Assist in implementing sales strategies to achieve revenue and sales targets.
Monitor sales performance, analyse trends, and identify opportunities for growth.
Ensure effective merchandising and product placement to maximize sales and enhance the customer experience.
Collaborate with suppliers and vendors to optimize product availability and assortment.
Store Operations and Efficiency:
Assist in managing store operations, including opening and closing procedures, cash handling, and security.
Monitor inventory levels, implement effective stock control measures, and minimize stock shrinkage.
Oversee pricing, promotions, and product signage to ensure accuracy and compliance.
Maintain a clean, organized, and safe store environment, adhering to health and safety regulations.
Financial Management:
Assist in budgeting, forecasting, and financial analysis to optimize profitability.
Monitor expenses, control costs, and implement strategies for expense reduction.
Contribute to the development and achievement of financial targets and key performance indicators.
Assist in the preparation of reports, analysing financial data, and recommending corrective actions.
Compliance and Regulations:
Ensure compliance with relevant laws, regulations, and policies, including health and safety, food handling, and employment standards.
Stay updated on industry trends, best practices, and changes in regulations, implementing necessary adjustments.
Collaborate with the store manager to conduct audits and inspections to ensure compliance.
Qualifications and Skills:
-
Previous experience in a supervisory or assistant management role in a supermarket or retail environment is preferred.
-
Strong leadership and team management abilities.
-
Excellent customer service and interpersonal skills.
-
Strong business acumen and understanding of retail operations.
-
Knowledge of inventory management, merchandising, and sales techniques.
-
Analytical skills to monitor and analyse sales and financial data.
-
Proficiency in using computer software for inventory management, sales reporting, and financial analysis.
-
Strong problem-solving and decision-making abilities.
-
Excellent communication and organizational skills.
-
Flexibility to work varying shifts, including evenings, weekends, and holidays
-
For the right candidate, the company is willing to offer flexible hours/ salary packages
​
Please send your CV to career@cbddevgroup.com.au